Vistabeam™ Terms of Service
Last Updated: May 6, 2012
This document describes the policies governing your account with Vistabeam™. Most of the policies are standard Internet policy or are laws governing the Internet in this country and others (the Internet is a global resource). These policies boil down to: play nice and be considerate. Vistabeam™ reserves the right to disconnect or terminate accounts, without notice, that violate these policies.
Your Vistabeam™ high speed Internet access account may only be used by you; sharing of accounts violates this policy. That is, only one Vistabeam™ high speed Internet access account – either the master account or any one of the sub-accounts – can be logged into our service at a time. Vistabeam™ monitors account usage and you will be responsible for usage incurred by people that you share your account with. If you use wireless access points, Vistabeam encourages you to make sure that the access points are secured with encryption and a password.
In order to ensure the integrity of our system, your password must be secure. Your password is your means of protecting the integrity and content of your account and Vistabeam™ high speed Internet access service. Allowing someone else access to your password compromises the security of your Vistabeam™ high speed Internet access account, Vistabeam™ system access, and violates this policy. The quickest way for your account to be terminated is to compromise the security of your Vistabeam™ high speed Internet access service. You should use a random sequence of characters and numbers for your password, including both upper and lower case. Specifically, you should not use a password that is a single word from a dictionary or everyday usage; anything personal that is easily guessed (license plate number, birth date, significant other’s name, social security number, etc.); any of the above with a single leading or trailing number. In addition, you should change your password on a regular basis; about once per month is appropriate.
Vistabeam™ considers your electronic mail confidential; however, routine maintenance on the mail server may result in the contents being viewed by our system administrators. Vistabeam™ can not assure the confidentiality of electronic mail that is routed to or from other providers.
Unsolicited spamming – sending thesame or similar mail many times to one or more destinations – is strictly prohibited, as is using your account as a drop-box for spam.
Forging your identity with the intent to misrepresent or mask your legal identity will result in immediate account termination.
Some electronic mail policies apply to Usenet newsgroups – no spamming (including excessive cross-posting) or forging your identity. To make sure you are posting an appropriate article, you should always read the group’s charter and the group itself to understand its dynamics.
Transmission of any illegal material or use of your account for any illegal activity will result in immediate account termination and/or legal prosecution. Using your account to distribute copyrighted materials without permission is illegal under federal and international copyright law.
Credit card refunds will be issued 10-15 days from the time of service discontinuation. All Cash & Check refunds will be issued via check 30 days from the time of service discontinuation. All refund checks will be mailed to the address listed on the account at the time of discontinuation. If the customer is moving out of the area, please ensure our office has the proper forwarding address at the time the service is discontinued.
Any customer may discontinue service at any time for any reason. If a customer chooses to cancel services, they must notify Vistabeam™. We will provide them a prorated refund of any unused service fee based on normal monthly rates. Refunds will be based on 1/2 month increments. If service is used only during the first half of the month, 1/2 month refund will be given. If service is used into the second half of the month, no monthly refund will be given.