Fees and Payment Terms Disclosure
All Vistabeam services are subject to additional fees, including, but not limited to disconnect and unreturned equipment fees, insufficient funds fees, late fees, and reconnect fees.
| Value | $49.95 | monthly | 25 x 5 Mbps |
| Fast | $63.95 | monthly | 50 x 10 Mbps |
| Max | $79.95 | monthly | 100 x 20 Mbps |
| Apex | $99.95 | monthly | 500 x 100 Mbps |
| Residential Fiber 50 | $47.95 | monthly | 50 x 50 Mbps |
| Residential Fiber 100 | $64.95 | monthly | 100 x 100 Mbps |
| Residential Fiber 1G | $89.95 | monthly | 1 Gbps x 1 Gbps |
| Business Premium Value | $149.95 | monthly | 25 x 25 Mbps |
| Business Premium Fast | $249.95 | monthly | 50 x 50 Mbps |
| Business Premium Max | Call for Pricing | monthly | 70 x 70 Mbps |
| Business Premium Max Advanced | Call for Pricing | monthly | 100 x 100 Mbps |
| Business Premium Standard Installation | $199.00 | one time | varies by job; cost estimate provided |
| Business Select 25 | $87.95 | monthly | 25 x 5 Mbps |
| Business Select 50 | $99.95 | monthly | 50 x 10 Mbps |
| Business Select 100 | $119.95 | monthly | 100 x 20 Mbps |
| Business Select 500 | $139.95 | monthly | 500 x 100 Mbps |
| Business Select Installation | $199.00 | one time | |
| Business Fiber 50 | $87.95 | monthly | 50 x 50 Mbps |
| Business Fiber 100 | $104.95 | monthly | 100 x 100 Mbps |
| Business Fiber 1G | $129.95 | monthly | 1 Gbps x 1 Gbps |
| Business Fiber Installation | $99.00 | one time | |
| VoIP Access | $19.95 | monthly | plus taxes; variable |
| VoIP Residential Setup | $10.00 | one time | |
| VoIP Business Setup | $100.00 | one time | |
| VoIP Business Seat | $24.95 | monthly | |
| Number Porting | $20.00 | one time | number availability not guaranteed |
| Basic Wireless Residential Installation | $199.00 | one time | exclusions add $80/hour/man |
| Basic Fiber Residential Installation | $99.00 | one time | exclusions add $80/hour/man |
| Business Fiber Residential Installation | $99.00 | one time | exclusions add $80/hour/man |
| Maintenance Plan | $8.00 | monthly | equipment replacement; 2 service calls annually |
| Basic Managed WiFi Router Service | $6.00 | monthly | base WiFi router service |
| Mesh Managed WiFi Router Service | $19.95 | monthly | Base WiFi router; plus 2 WiFi repeaters |
| Mesh Managed WiFi Router Extender Additional | $19.95 | monthly | Additional Base WiFi router; plus 2 WiFi repeaters |
| Service Call | $80.00 | hourly | per man |
| Reconnection | $199.00 | one time | cancelled more than 30 days; uninstalled |
| Reactivation | $50.00 | one time | less than 30 days; contingent on availability |
| Service Move without Maintenance Plan | $199.00 | one time | move service to new location |
| Service Move with Maintenance Plan | $99.00 | one time | move service to new location |
| Service Move after 36 months with Maintenance Plan | $0.00 | one time | if reinstall basic; exclusions add $80/hour/man |
| Service Move after 36 months no Maintenance Plan | $199.00 | one time | move service to new location |
| LAN | $80.00 | hourly | per man; any work beyond point of demarcation |
| Point-to-Point Installation | $398.00 | one time | Vistabeam maintains ownership of equipment |
| Point-to-Point Service | $25.00 | monthly | separate from primary connection |
| Hibernation | $17.95 | monthly | active 3 months; twice annually maximum |
| Paper Billing | $2.00 | monthly | fee for USPS mailed invoice |
| Public IP Address | $9.95 | monthly | |
| Returned Check Fee | $25.00 | per occurrence | |
| Residential Radio Collection Fee | $300.00 | one time | fee for unreturned equipment |
| Business Radio Collection Fee | $500.00 | one time | fee for unreturned equipment |
| VoIP Unit Collection Fee | $75.00 | one time | fee for unreturned equipment |
| Residential Router Collection Fee | $75.00 | one time | fee for unreturned equipment |
| Business Router Collection Fee | $175.00 | one time | fee for unreturned equipment |
| Residential Late Fee | $12.00 | per occurrence | customers 30-days past due |
| Business Late Fee | 10.00% | per invoice | business customers 60-days past due |
| Email Service | $5.00 | monthly | per additional email |
