Fees and Payment Terms Disclosure
All Vistabeam services are subject to additional fees, including, but not limited to disconnect and unreturned equipment fees, insufficient funds fees, late fees, and reconnect fees.
| Freedom Spectrum 25 | $43.95 | monthly | 25 x 3 Mbps |
| Freedom Spectrum 50 | $54.95 | monthly | 50 x 5 Mbps |
| Freedom Spectrum Top Speed | $76.95 | monthly | 70 x 7 Mbps |
| Essential | $43.95 | monthly | 4 x 1 Mbps |
| Basic | $54.95 | monthly | 8 x 2 Mbps |
| Family | $76.95 | monthly | 16 x 4 Mbps |
| Dominator | $99.95 | monthly | 25 x 4 Mbps |
| Vistabeam for Business Standard | $249.95 | monthly | 20 x 20 Mbps |
| Vistabeam for Business Standard | $299.00 | monthly | 25 x 25 Mbps |
| Vistabeam for Business Standard | $349.95 | monthly | 30 x 30 Mbps |
| Vistabeam for Business Standard | $399.00 | monthly | 40 x 40 Mbps |
| Vistabeam for Business Standard | $499.95 | monthly | 50 x 50 Mbps |
| Vistabeam for Business Standard | $699.00 | monthly | 70 x 70 Mbps |
| Vistabeam for Business Standard | $900.00 | monthly | 100 x 100 Mbps |
| Vistabeam for Business Standard Installation | $900.00 | one time | varies by job; cost estimate provided |
| Vistabeam for Business Standard Point-to-Multipoint | $139.95 | monthly | 16 x 5 Mbps |
| Vistabeam for Business Standard Point-to-Multipoint Installation | $200.00 | one time | |
| Vistabeam for Business Select | $100.00 | monthly | 50 x 5 Mbps |
| Vistabeam for Business Select | $175.00 | monthly | 100 x 10 Mbps |
| Vistabeam for Business Select Installation | $200.00 | one time | |
| VoIP Access | $19.95 | monthly | plus taxes; variable |
| VoIP Residential Setup | $10.00 | one time | |
| VoIP Business Setup | $100.00 | one time | |
| VoIP Business Seat | $24.95 | monthly | |
| Number Porting | $20.00 | one time | number availability not guaranteed |
| Basic Installation Residential Service | $199.00 | one time | exclusions add $80/hour/man |
| Maintenance Plan | $8.00 | monthly | equipment replacement; any necessary service calls |
| Managed WiFi Router | $6.00 | monthly | basic router service |
| Managed WiFi Router Audience | $7.00 | monthly | upgraded router service |
| Managed WiFi Router Audience Installation | $100.00 | one time | upgraded router service base only |
| Managed WiFi Router Audience Extender Service | $14.00 | monthly | each additional repeater add $7/monthly |
| Managed WiFi Router Audience Mesh Installation | $200.00 | one time | base + 1 repeater add $100 each addl repeater |
| Service Call | $80.00 | flat rate | |
| Reinstall | $199.00 | one time | cancelled more than 30 days; uninstalled |
| Reactivation | $50.00 | one time | less than 30 days; contingent on availability |
| Transfer | $25.00 | one time | transfer account to another account holder |
| Service Move with out Maintenance Plan | $199.00 | one time | move service to new location |
| Service Move with Maintenance Plan | $99.00 | one time | move service to new location |
| Service Move after 36 months with Maintenance Plan | $0.00 | one time | if reinstall basic; exclusions add $80/hour/man |
| LAN | $80.00 | hourly | per man; any work beyond point of demarcation |
| Point-to-Point Installation | $398.00 | one time | Vistabeam maintains ownership of equipment |
| Point-to-Point Service | $25.00 | monthly | separate from primary connection |
| Hibernation | $17.95 | monthly | active 3 months; twice annually maximum |
| Paper Billing | $2.00 | monthly | fee for USPS mailed invoice |
| Public IP Address | $9.95 | monthly | |
| Returned Check Fee | $25.00 | per occurrence | |
| Residential Radio Collection Fee | $300.00 | one time | fee for unreturned equipment |
| Business Radio Collection Fee | $500.00 | one time | fee for unreturned equipment |
| VoIP Unit Collection Fee | $75.00 | one time | fee for unreturned equipment |
| Residential Router Collection Fee | $75.00 | one time | fee for unreturned equipment |
| Business Router Collection Fee | $175.00 | one time | fee for unreturned equipment |
| Residential Late Fee | $12.00 | per occurrence | customers 30-days past due |
| Business Late Fee | 10.00% | per invoice | business customers 60-days past due |
| $5.00 | monthly | per additional email |
