Fees and Payment Terms Disclosure
All Vistabeam services are subject to additional fees, including, but not limited to disconnect and unreturned equipment fees, insufficient funds fees, late fees, and reconnect fees.
Value | $49.95 | monthly | 25 x 5 Mbps |
Fast | $63.95 | monthly | 50 x 10 Mbps |
Max | $79.95 | monthly | 100 x 20 Mbps |
Value (Advanced Wireless) | $49.95 | monthly | 100 x 20 Mbps |
Fast (Advanced Wireless) | $63.95 | monthly | 200 x 20 Mbps |
Max (Advanced Wireless) | $79.95 | monthly | 500 x 80 Mbps |
Residential Wireless 100 | $49.95 | monthly | 100 x 100 Mbps |
Residential Wireless 500 | $63.95 | monthly | 500 x 500 Mbps |
Residential Wireless 1000 | $79.95 | monthly | 1 Gbps x 1 Gbps |
Residential Fiber 100 | $49.95 | monthly | 100 x 100 Mbps |
Residential Fiber 500 | $63.95 | monthly | 500 x 500 Mbps |
Residential Fiber 1G | $79.95 | monthly | 1 Gbps x 1 Gbps |
Residential Fiber Installation | |||
Business Premium Value | $149.95 | monthly | 100 x 100 Mbps |
Business Premium Fast | $249.95 | monthly | 500 x 500 Mbps |
Business Premium Max | Call for Pricing | monthly | 1 Gbps x 1 Gbps |
Business Premium Max Advanced | Call for Pricing | monthly | 10 Gbps x 10 Gbps |
Business Premium Standard Installation | $1,200.00 | one time | varies by job; cost estimate provided |
Business Select 25 | $87.95 | monthly | 25 x 5 Mbps |
Business Select 50 | $99.95 | monthly | 50 x 10 Mbps |
Business Select 100 | $119.95 | monthly | 100 x 20 Mbps |
Business Select 100 (Advanced Wireless) | $87.95 | monthly | 100 x 20 Mbps |
Business Select 200 (Advanced Wireless) | $99.95 | monthly | 200 x 20 Mbps |
Business Select 500 (Advanced Wireless) | $119.95 | monthly | 500 x 80 Mbps |
Business Wireless 100 | $87.95 | monthly | 100 x 100 Mbps |
Business Wireless 500 | $104.95 | monthly | 500 x 500 Mbps |
Business Wireless 1G | $129.95 | monthly | 1 Gbps x 1 Gbps |
Business Select Installation | $199.00 | one time | |
Business Fiber 100 | $87.95 | monthly | 100 x 100 Mbps |
Business Fiber 500 | $104.95 | monthly | 500 x 500 Mbps |
Business Fiber 1G | $129.95 | monthly | 1 Gbps x 1 Gbps |
Business Fiber Installation | $199.00 | one time | |
Residential Voice Service | $19.95 | monthly | plus taxes; variable |
Residential Voice Service Setup | $49.95 | one time | |
Business Voice Service | $24.95 | monthly | |
Business Voice Service Setup | $49.95 | one time | |
Fax Service | $40.00 | monthly | |
Fax Service Setup | $120.00 | one time | |
Directory Listing | $25.00 | monthly | |
Hosted PBX Voice Service | Call for pricing | ||
Basic Wireless Residential Installation | $199.00 | one time | exclusions add flat $80 fee |
Basic Fiber Residential Installation | $99.00 | one time | exclusions add flat $80 fee |
Business Fiber Installation | $99.00 | one time | exclusions add flat $80 fee |
Maintenance Plan | $8.00 | monthly | equipment replacement; |
Essential WiFi | $7.95 | monthly | Base WiFi router service |
Premium WiFi | $19.95 | monthly | Base WiFi router; plus 2 WiFi repeaters |
Additional WiFi Node | $7.95 | monthly | Additional extender node |
Service Call | $80.00 | one time | per call |
Reconnection | $199.00 | one time | cancelled more than 30 days; uninstalled |
Reactivation | $50.00 | one time | less than 30 days; contingent on availability |
Service Move without Maintenance Plan | $199.00 | one time | move service to new location |
Service Move with Maintenance Plan | $99.00 | one time | move service to new location |
Service Move after 36 months with Maintenance Plan | $0.00 | one time | if reinstall basic; exclusions add flat $80 fee |
Service Move after 36 months no Maintenance Plan | $199.00 | one time | move service to new location |
LAN | $80.00 | hourly | per man; any work beyond point of demarcation |
Point-to-Point Installation | $398.00 | one time | Vistabeam maintains ownership of equipment |
Point-to-Point Service | $25.00 | monthly | separate from primary connection |
Hibernation | $17.95 | monthly | active 3 months; twice annually maximum |
Paper Billing | $2.00 | monthly | fee for USPS mailed invoice |
Public IP Address | $9.95 | monthly | |
Returned Check Fee | $25.00 | per occurrence | |
Residential Radio Collection Fee | $300.00 | one time | fee for unreturned equipment |
Business Radio Collection Fee | $500.00 | one time | fee for unreturned equipment |
Voice Services Unit Collection Fee | $75.00 | one time | fee for unreturned equipment |
Essential WiFi Router Collection Fee | $125.00 | one time | fee for unreturned equipment |
Premium WiFi Router Collection Fee | $300.00 | one time | fee for unreturned equipment |
Residential Late Fee | $12.00 | per occurrence | customers 30-days past due |
Business Late Fee | 10.00% | per invoice | business customers 60-days past due |
Email Service | $5.00 | monthly | per additional email |