At Vistabeam, we understand that choosing an Internet provider can be overwhelming with so many options out there. It’s important to think about reliability, speed, cost, and customer support when making your decision. To make it easier for you, we’ve put together a simple comparison of how our service stacks up against Starlink.
Speeds
As of this writing, Starlink offers speeds up to 150 Mbps, but there is no guarantee of the speed you will actually receive.
Vistabeam, on the other hand, can deliver speeds of up to 400 Mbps within our NextGen coverage area. We also offer guaranteed speeds, ensuring that you will always receive at least 75% of the speed promised by your plan.
Support
Starlink doesn’t offer live support. If you run into issues, your only options are to browse online articles or submit a ticket and wait for an email response.
At Vistabeam, we’re a local company with teams based in Nebraska, Colorado and Wyoming. We provide live, in-person support and 24/7 phone assistance, ensuring we’re always just a call away to help you resolve any issues quickly.
Reliability
Starlink relies on satellites over 300 miles in space, which can be affected by weather conditions such as heavy rain, extreme heat, or fog, causing service disruptions.
In contrast, Vistabeam uses a reliable ground-based network with local towers positioned within 10 miles of your location. This ensures a more stable and consistent connection, even in bad weather.
Latency
Starlink’s satellite-based system leads to higher latency because the data has to travel a long distance to space and back. This can cause delays that impact activities like online gaming and video calls.
In contrast, Vistabeam operates a local, ground-based network with towers just 10 miles from your location, reducing latency for a smoother experience—perfect for gaming, video conferencing, and streaming.
Installation
Starlink doesn’t offer professional installation, leaving you to set up the equipment yourself or hire a third-party installer—adding extra costs. Plus, the satellite hardware requires an upfront payment between $350 and $599.
At Vistabeam, the radio is included in your monthly plan, and every installation is handled by our expert, award-winning technicians. Our team ensures you’re comfortable with your setup before they leave, providing a hassle-free experience.
While Starlink is gaining traction, Vistabeam offers a more dependable, high-speed Internet service. For residents in Nebraska, Colorado and Wyoming, we deliver faster, more reliable connections with top-notch customer service.
About Vistabeam Broadband
Vistabeam Broadband is the top choice for rural and underserved areas in Nebraska, Colorado and Wyoming. Our network of over 200 towers brings high-speed Internet to communities neglected by traditional cable and fiber providers. Since 2003, we’ve expanded our services to include redundancy solutions, a data center, and even fiber Internet, ensuring we meet the evolving needs of our customers.