Fair Use & Network Management Policy

Updated/Effective: October 15th, 2025
Our goal is always to balance fairness, performance, and transparency — not to limit how you use the internet, but to keep it fast and dependable for all.
Intent of this Policy

Vistabeam is committed to providing fast, dependable internet that keeps our communities connected. We design our network and service plans so every customer can enjoy reliable performance, whether streaming, gaming, working from home, or running a business.

Fair Use

Our internet plans are built for normal residential and business use. “No data caps” means we don’t set monthly data limits or throttle speeds based on how much you use. However, internet service is shared among many customers, and it’s designed for typical usage patterns, not continuous, high-volume data transfers around the clock.

 

If a customer’s usage is consistently and significantly higher than expected for their plan type, or if it begins to affect the experience of others on the network, we may reach out to discuss options. In some cases, we’ll recommend upgrading to a dedicated or point-to-point (PTP) service designed for sustained, enterprise-level traffic.

Network Management

To maintain reliable service for everyone, Vistabeam uses reasonable and non-discriminatory network management practices. These may include prioritizing time-sensitive traffic during periods of congestion, preventing spam or malicious activity, and monitoring performance to ensure the network runs smoothly.

 

For more technical details on our network management practices, please see our Open Internet Policy.

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