Additional Fees and Payment Terms Disclosure Statement

Unless otherwise stated in a specific promotional offer detail, all Vistabeam Internet residential internet service orders are subject to a standard installation fee of $199.

All Vistabeam Internet services are also subject to additional fees, including, but not limited to overage charges, an unreturned equipment fee, an early termination fee, insufficient funds fees, late fees, and reconnect fees as set forth below:

FeeTime PeriodCost
Unreturned Equipment Fee30 days after cancellation or termination.$300 residential radio
$500 commercial radio
$75 residential router
$150 commercial router
$75 VoIP unit
Service Plan Upgrade FeeDate of upgradeProrated per occurence
Paper Statement FeeMonthly$2.00
Insufficient Funds / Returned Check FeePer incident$25.00
Payment Due DateInvoice Date
Late Payment Date30 Days After Invoice Date$12.00 per invoice delinquent
Service Interruption Date30 Days After Due DateReconnect fee, as stated below if service is restored
Account Balance Submitted to Collections70 Days After Due DateReconnect fee, as stated below if service is restored
Reconnect FeeUpon request if approved$199 and first month's service
Account TransferBefore Account Cancellation$25.00 one time transfer
Change of Due DateUpon requestProration in difference of days
VoIP Number Port*Subject to Availability$20 per number