WE WILL KEEP YOU CONNECTED
You will not be disconnected from service for the next 60 days for non-payment. Though keep in mind, our suspension process is automated and will shut off service if arrangements are not made ahead of time. Contact us before your disconnect date. In the event you don’t call ahead of time and you are disconnected, call to let us know and we will reactivate your service.
HOW TO REACH US
In order to prioritize the health and safety of our customers, communities, and team, we are postponing non-essential installs or service calls for the next couple of weeks. We are also closing our lobbies.
For payments, inquiries, and support please reach out to us via phone or email. We are fully staffed and here to help!
Business and Commercial Inquiries
PRICE CHANGES AND PROGRAMS
If you haven’t already, you will receive a printed letter updating you on price changes we have been working to implement since the beginning of the year. Don’t hesitate to call us with any questions or concerns you may have.
In conjunction with those changes, we will be implementing a Lifeline Broadband program that will provide a $9.25/month credit on broadband service for qualifying individuals. We are working to implement this program ASAP and will keep you updated on the qualification process.
IN THE COMMUNITY
We have installed outdoor community wi-fi hotspots at our office locations:
Headquarters: 1225 Sage Street, Gering, NE
Mitchell: 1208 Center Avenue, Mitchell, NE
Torrington: 1839 Main Street, Torrington, WY
Laramie: 1482 Commerce Drive Unit M, Laramie, WY Coming Soon
Yuma: 304 South Main Street, Yuma, CO
And in collaboration with a customer:
Lone Pine Campground: 901 South Elm Street, Lusk, WY
Thank you for being our customer. We’re all in this together.
Matt Larsen, CEO