We strive to provide the fastest service and the best support.
- You may find our Tips & Tricks useful for troubleshooting and understanding your connection setup.
- We have 24/7 telephone support (888) 251-0920 toll-free.
- Feel free to send us an email and we’ll respond as soon as we can M-F, 8-5.
1. We will provide the absolute fastest Internet connection we can, given the terrain, trees and other obstructions which may be present in your area.
2. We cannot help you with your Netflix, Xbox, Vonage or any other third-party services. You will need to contact those services directly for support with their systems. We just cannot be familiar with every providers services, systems and functionality.
3. We will deliver a single Cat5 Ethernet connection to our system. We don’t provide tech support for routers or other devices, unless you are on a managed router plan. If you have a router and have problems, please contact the tech support for the router manufacturer.
4. We always try to respond to your support requests as soon as possible. Sometimes we do get a few days out on service calls. Please be patient with us.
5. We cannot provide services such as anti-virus removal, spyware removal, PC tune-up or other related services. We recommend contacting a local PC support shop.