All Vistabeam customers have our Maintenance Package automatically added to their service.
Customers on the Vistabeam Maintenance Package get:
- Free replacement of customer premise equipment due to lightning, theft, vandalism, weather damage or failure
- Free Cable move or replacement
- Free radio replacement if necessary when you upgrade to a new plan
- Up to two of the above mentioned or other approved service call visits per year
- No mileage charges
- No charge for supplies needed for repair work
The cost for this package is $5/month.
Customers will have the option to opt-out of the Maintenance Package by calling our office at 308-635-9434 or sending an email to firstname.lastname@example.org with an opt-out request. Customers who opt-out of the Maintenance Package will be responsible for all service call, mileage and supply charges that may be incurred. A list of these charges is available at http://www.vistabeam.com/servicecharges.